About nbn® Fibre
What is nbn® Fibre?
nbn® Fibre is an advanced internet technology that utilises fibre optic cables to deliver high-speed broadband directly to your premises. Unlike traditional copper networks, nbn® Fibre offers faster and more reliable internet connections, making it ideal for homes and businesses alike.
Installation Process
Getting connected to nbn® Fibre process:
- Check Availability: Make sure Fibre is available in your area. Check your address here.
- Choose a Plan: Pick an internet plan that suits your needs here.
- Book an Installation: if nbn® is not installed at your house, nbn® will contact the closest technician with all the necessary equipment, free costs.
- Prepare for Installation: The technician will make all the arrangements necessary for new fibre installations. The technician will set up a connection box inside your home, which serves as the interface between your home network and the nbn® Fibre network.
- Post-Installation: After the installation, the technician will test everything to make sure it works. Your internet provider will give you information on how to set up your home network.
Prepare for Installation
Ensure a smooth installation process by following these steps:
- Fibre Optic Cable Installation: An nbn® technician will install a fibre optic cable connection to your property. This cable is typically installed underground or along utility poles to reach your premises.
- Indoor Equipment Installation: Inside your home, the technician will install the Connection Box, also known as NTD. This device serves as the interface between the fibre optic cable and your router.
- Cabling: The installation may involve running fibre optic cables from the external termination point to the NTD inside your premises. This ensures a direct connection between the external fibre network and your home network equipment.
- Testing and Setup: After installing the equipment, the technician will test the connection to ensure everything is working correctly. They will also provide you with information on how to set up and use your new internet service.
Helpful Resources
Access additional support and information through these resources:
- nbn® FTTP Installation Guide will help you to get ready for installation, explaining the equipment and steps involved.
- nbn® Optimisation Factsheet is the handy tips to help improve the speed and reliability of your nbn® connection.
- Fibre Factsheet. Learn about the benefits and advantages of nbn® Fibre technology for your internet connection.
- nbn® Fibre Installation Videos explains what to expect from fibre installation and how to get the most out of upgrading to full fibre.
Getting Fibre to the Premises Installed? – Here’s how the process works
We’re Coming to Install Your Fibre – Here’s how the process works
What We’re Planning to Install and Where It Can Go
Getting Everything Up and Running at Top Speed
Are You Offline?
If you are currently offline and seeking immediate help to restore your nbn® Fibre connection, check our step-by-step guide here.
Understand your nbn® NTD Lights
The lights on your nbn® NTD tell you if your internet is working or if something is wrong. Learn what each light means here.