Starting 1st July 2022, only video streaming and VPN use between 4pm and midnight is metered and deducted from your peak data allowance. Everything else is unmetered.

Unmetered off-peak hours have been extended to sixteen hours a day between midnight and 4pm. Previously, the off-peak window was limited to six hours a day between 1am-7am. That’s a 167% increase in off-peak hours where you can do whatever you want online without running out of data, even stream video or use your VPN.

With all usage during off-peak hours becoming unmetered, off-peak data allowances has become redundant and disappeared.

To improve the customer experience on the Sky Muster Plus service, nbn® reserves the right to shape certain types of traffic at any time of day to help manage the network.

Skymesh emailed customers on 01/07/22 confirming that these changes have now come into effect.

What do I need to do to access the changes? 

In short, nothing.

The changes were automatically applied to all Sky Muster Plus service at no extra cost on 01/07/22.

You do not need to contact Skymesh to request these changes.

Being able to access more data at no extra cost is a great step forward. The evolution of the service is something Skymesh fully supports. We look forward to continuing our work with nbn® to help reduce the digital divide between metro and regional Australia.

Stephen O’Shanassy – Skymesh MD

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