What is nbn® satellite internet?

Satellite internet is one type of nbn® connection used to connect off-the-grid homes and rural areas because of its ability to cover wide and expansive distances. Throughout Australia, nbn® has ground stations or gateways that connect to the wider internet and send signals to nbn’s Sky Muster satellites. A satellite dish installed in your premises then receives internet connectivity from these Sky Muster satellites. It works by sending a fibre internet signal to a satellite in orbit. The nbn® satellite then sends the wireless broadband signal to you via a satellite dish installed in your house.

The nbn® has two different types of satellite internet services, which have various benefits and requirements. These are the residential-grade service and business-grade service. The Business Satellite Service (BSS) was developed by the nbn® to allow enterprises in rural and remote areas of Australia to reach greater digital capacities.

The main difference between the nbn® Business Satellite Service and residential satellite service is that the former is designed specifically for businesses and enterprises that require high-speed broadband connectivity to support twenty or more people.

​​Skymesh’s nbn® Business Satellite plan is a great choice for businesses in regional and remote Australia that need a high-speed satellite WiFi internet service.

BSS makes use of a business-grade modem, dish, and installation, which is different from the residential satellite service. Hence, if you are an existing user of the Sky Muster® or Sky Muster® Plus service, you will need to upgrade your equipment.

Is nbn® satellite faster than other types of internet connections?

nbn® Business Satellite plans come with bigger data allocations and faster speeds. Using BSS, you can transmit data at speeds comparable to metro areas (e.g. peak rates of 30/1, 30/5, or 30/13 Mbps).

Unlike residential-grade satellite services, nbn® Business Satellite Services offers automatic top-ups in increments of 100 GB. In other words, speed will not be shaped or limited once the monthly data allowance is reached. Having this assurance will allow you to continue the essential activities of your business uninterrupted.

We also offer data pooling options for a way to share data usage among multiple services on the same speed tier. This can help businesses save money on their monthly internet bill, as well as reduce the amount of data they need to purchase. Additionally, data pooling can help businesses manage their data usage by allowing you to see how much data each device is using and how much is available.

A nbn® Business Satellite internet connection can attract and retain both staff and clientele to your area of business by providing privileges to do internet-intensive activities like stream movies, download music and video, play computer games, Skype with family, access social media, and conduct computer and device updates.

These plans are best suited to businesses and enterprises that require very high speed and data allowance or have a critical reliance on uninterrupted service. If you are a smaller business with less than twenty personnel, a Sky Muster® Plus plan may be more appropriate for your needs.

How do I check if satellite internet is available in my area?

Satellite Internet is one of the most widely available types of nbn® business-grade service. When it comes to nbn® Business Satellite, as long as your enterprise operates in Australia, it is available.

As of July 29, 2021, coverage has been expanded from 93% via fifty-eight spot beams to 100% of mainland Australia and large surrounding islands such as Lord Howe Island, Christmas Island, and Norfolk Island.

The SLAs offered by Skymesh in three tiers (Bronze, Silver, and Gold) are customised to suit businesses’ needs, making them more flexible than regular satellite plans. The three tiers all include priority resolution times and modem warranties.

Providing rural and remote businesses with the right custom internet connectivity solution is one of our specialties at Skymesh. We can devise a tailored plan for you once we discuss the specifics of your company’s needs. A fleet plan for a data allowance to be shared across numerous service sites can be arranged to serve multiple geographically separated locations.

Skymesh has over fifteen years of experience providing reliable internet services to businesses and households in rural and regional areas.

We have a completely Australian customer support team, unlike other ISPs that outsource to overseas call centres. If you have questions about other services like ‘nbn® without phone line’ or ‘home phone plans’, reach out to our Brisbane-based team of regional internet experts by phone at 1300 759 637, available seven days a week, even on public holidays.