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Important D-Link DIR 850L Firmware update – PPPOE

Customers using the DLINK DIR-850L router are urged to perform a firmware update to address a security vulnerability. For customers who have purchased this modem from Skymesh, we sent you an email linking to these instructions.

Please note we require your router to be connected to a complete to complete the upgrades.

1: Download the new firmware. 

Please note the firmware contains two separate files.

Download the latest firmware

2: Connect to LAN

Please ensure your computer is plugged into one of the black ports on your router.

3: Apply the update

Click apply update below to continue.

Apply Updates

Enter your admin username (‘admin’) and your admin password.

A login interface with a text box labeled "Admin Password:" and a blue "Log In" button beneath it. The text box is highlighted, indicating it is active and ready for input. The background is white, and the focus is on the password entry section.

Click on the heading marked ‘Settings’ at the top of the page. Select ‘Wireless’ from the dropdown menu.

A screenshot of a D-Link router management interface displays the message "Internet Disconnected." The home network diagram shows a red 'X' between the internet and the router labeled DIR-850L. There are connected icons for one client device and a USB device.

4: Record your WIFI Credentials

Make a note of your current “SSID / Network Name” and your current “Password”. (At the end of this process we will be requesting that you reset your router to factory default settings, and then re-enter your admin and WiFi passwords.)

A screenshot of a D-Link router's wireless settings page. The page has sections for configuring the 2.4GHz and 5GHz Wi-Fi networks, each with fields for Wi-Fi name (SSID) and password, and a status indicator showing "Enabled." A "Save" button is also visible.

Click on the ‘Management’ heading in the top-right corner of the screen. Select ‘Upgrade’ from the drop-down menu.

A screenshot of a D-Link router's web interface, indicating an internet connection issue. The message "Internet Disconnected" is displayed with a diagram showing the internet, router (DIR-850L), connected client, and a connected USB device. There's a "Click to repair" button.

Click the ‘Select File’ button.

Select the first file (‘FW210WWb03.bin’) and click ‘Upload’. This file will most likely be in your ‘Downloads’ folder.

Select the second file (‘FW220WWb03.bin’) and click ‘Upload’. This file will most likely be in your ‘Downloads’ folder.

A router firmware upgrade screen showing firmware information. The current firmware version is 2.07 with a date of 2016-03-29. The screen has options to check for new firmware and to upgrade firmware manually by selecting a file.

After both firmware upgrades have been installed, we recommend connecting your computer to the LAN 1 port of the DIR-850L with an Ethernet cable. This will mean that you will still be able to access your router after performing a factory reset.

5: Complete a factory reset

Leave your modem router powered on. Using a paperclip or something sharp press the reset button on the bottom of the unit and hold it for 10-15 seconds.

Release the reset button and allow your router 2-3 minutes to reboot after a factory reset. Once the reset is complete your power light should return to a solid green state.

6: Set up your router 

Click below to start setting up your router.

setup

You may see a setup wizard. Click the ‘Cancel’ button to be taken to the main menu for your router.

Click on the heading marked ‘Settings’ at the top of the page. Select ‘Internet’ from the drop-down menu.

Update your Internet settings as follows:

– My Internet Connection is: PPPoE

– Username: As per email

– Password: As per email

– Reconnect Mode: Always On

Click the ‘save’ button at the top of this page to save your settings.

A D-Link router settings interface is shown, displaying the "Internet" settings page. Options include Static IP, DHCP, PPPoE, PPTP, L2TP, and DS-Lite. The "My Internet Connection is" dropdown menu shows "Dynamic IP (DHCP)." A blue "Save" button is highlighted in red.

7: Set up your WiFI networks 

Click on the heading marked “Settings” at the top of the page. Select “Wireless” from the dropdown menu.

Your wireless settings should be as follows:

2.4GHz

– Status: Enabled

– Wi-Fi Name (SSID): The network name that you noted earlier.

– Password: The WiFi password that you noted earlier.

5GHz

– Status: Enabled

– Wi-Fi Name (SSID): The network name that you noted earlier.

– Password: The WiFi password that you noted earlier.

Click on the ‘Save’ button at the top of the page.

A screenshot of a D-Link router's wireless settings page. The page has sections for configuring the 2.4GHz and 5GHz Wi-Fi networks, each with fields for Wi-Fi name (SSID) and password, and a status indicator showing "Enabled." A "Save" button is also visible.

Click on the ‘Management’ heading at the top of the page and select ‘System Admin’ from the drop-down menu.

Type the admin password that you used previously and click save

Your upgrade is now complete.

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