Before reaching out to our support team, download our Reconnection Guide below. If you decide to give us a call, our support team will guide you through this step-by-step over the phone.
Actual speeds
Data speeds for the Service are variable and are suitable for basic Internet connectivity. The actual speed you will experience at any given time will vary depending on various factors including network (signal, proximity, line of sight or congestion), location (modem placement, distance from the wireless tower, geography, obstructions), weather, hardware and software.
Your speed will typically be less than the limits imposed by the wholesale network. When we have enough reliable data, we will publish typical busy-period speeds.
Speeds may differ from third-party mobile access services on the same network.
See what’s available at your property
