About nbn® Fixed Wireless
What is nbn® Fixed Wireless?
Fixed Wireless uses transmission towers to connect homes and businesses to the internet via radio signals. This technology is particularly beneficial in areas where laying traditional cables (such as fibre-optic or copper) is not feasible due to the vast distances between properties.
Installation Process
Getting connected to nbn® Fixed Wireless:
- Check Availability: Make sure Fixed Wireless is available in your area. Check your address here.
- Choose a Plan: Pick an internet plan that suits your needs here.
- Book an Installation: if nbn® is not installed at your house, nbn® will contact the closest technician with all the necessary equipment, free costs.
- Prepare for Installation: The technician will install a satellite antenna on your roof or an outside wall. The technician will set up a connection box inside your home, which links to the satellite dish. Cables will be run from the dish to the connection box.
- Post-Installation: After the installation, the technician will test everything to make sure it works. Your internet provider will give you information on how to set up your home network.
Prepare for Installation
- Equipment Installation: The technician will install an outdoor antenna on your property, usually on the roof or a pole.
- Indoor Equipment: Inside your home, they will install an nbn® connection box, known as NTD, which connects to the outdoor antenna and your router or modem.
- Cabling: The installation may require running cables from the outdoor antenna to the connection box inside your premises.
- Testing and Setup: After installing the equipment, the technician will test the connection to ensure everything is working correctly. They will also provide you with information on how to set up and use your new internet service.
Helpful Resources
Here are some useful guides and resources to assist you with your nbn® Fixed Wireless service:
- Fixed Wireless Setup Guide offers guidance on connecting to and using the Fixed Wireless service.
- Fixed wireless user guide provides instructions on setting up and troubleshooting your Fixed Wireless connection.
Are You Offline?
If you are currently offline and seeking immediate help to restore your nbn® Fixed Wireless connection, check our step-by-step guide here.
Understand your nbn® NTD Lights
The lights on your nbn® NTD tell you if your internet is working or if something is wrong. Learn what each light means here.
What to Expect from Your Internet Speed
Understand your Fixed Wireless Data Speeds here.