BYO WiFi Router Set up
While our technical team offers limited support for BYO Wi-Fi routers, please note that it is the customer’s responsibility to ensure proper configuration and in some cases, you may need to contact the manufacturer for support.
It is crucial to verify that your chosen router can handle the speeds of your selected internet plan. To minimise potential connectivity issues, we highly recommend considering our preconfigured, plug-and-play Skymesh-supported routers. These are designed for optimal performance with our service and come ready to use right out of the box. If you are unsure about your current router’s capabilities or prefer a hassle-free setup, our supported routers are an excellent choice for a smooth internet experience.
If you are confident in configuring your BYO router yourself, please follow our guide below:
1. Please be sure to connect the ethernet/network cable coming from the nbn® UNI-D port into the WAN, Internet or LAN/WAN port on your router.
### Please DO NOT place cable in the LAN port ###
2. Connect your device (PC or laptop) to the router via LAN 1 (preferred) or to your routers’ Wifi network.
Your routers’ default Wifi Network Name and Password will be labelled on the back or bottom of your router.
3. To log into your router please open a web browser on your device (Chrome, Firefox, Microsoft Edge, Safari etc).
Enter the Default Access/Gateway web address labelled back or bottom of your router.
*** Examples of Default Access/Gateway addresses found on various routers ***
Asus: 192.168.1.1
D-Link: 192.168.0.1 or http://dlinkrouter.local or 192.168.1.1
Huawei: 192.168.1.1
Netcomm: 192.168.20.1
Netgear: 192.168.1.1 or 192.168.0.1 or http://www.routerlogin.com
Sagemcom F@st: 192.168.0.1 or 192.168.1.1 or 10.1.1.1
Technicolor: 192.168.1.254
TP-Link: 192.168.1.1 or http://tplinkwifi.net or http://tplinkmodem.net
4. At the router login page, please enter the username and password listed back or bottom of your router.
Please be aware some routers will have a different process, so please complete the required steps to successfully login to your router.
5. Please click on Settings/Internet or Quick Setup/Setup Wizard to begin.
NOTE: All routers are different if you need help consult your router manual – searching for Dynamic IP or IPOE or DHCP or Obtain IP Address Automatically to help guide you.
6. Set your Internet Connection Type to Dynamic or IPOE or DHCP or Obtain IP Address Automatically (depending on the router preference),
No VLAN ID and do not clone MAC address and save your settings. Please note your internet connection does NOT require a Username and Password to be configured in your router setup.
Tips: If your router requires an Operation Mode please choose Wireless Router mode. Wireless Router Mode is an Operation Mode feature of TP-Link routers and needs to be selected to connect to the Skymesh Network. You can find this by clicking the Advanced tab and selecting Operation Mode from the menu on the left of the page.
If your router asks for WAN Interface please choose Ethernet WAN or IPOE
7. Your router will now save your settings and reboot.
8. Test your internet connection by browsing to a website.
### Alternatively you can test your internet connection is active by connecting the ethernet/network cable coming from the nbn® UNI-D port directly into your PC or Laptop and attempting to browse the internet after 1 minute. ###
Please note Telstra routers will generally need to be Factory Reset before successfully connecting to the Skymesh Network.
Perform a Factory Reset by leaving your router powered on. Use a paperclip or something sharp press the reset button on the bottom of the unit and hold it for 10-15 seconds then release.
Allow your router 2-3 minutes to reboot after a factory reset.
If issues persist consult your router manual or contact your router supplier for help or you can purchase a Skymesh Wireless Router.
To purchase a fully-supported Skymesh supplied Wi-Fi router, information about them can be found here: /extras/wireless-routers
You can order one by calling us or by logging into https://my.skymesh.net.au, clicking on the ‘My Services’ tab, then ‘Services’, then the ‘Order Now’ button (bottom of the page).