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Aussie Team
Our friendly Brisbane-based team are on-hand 7-days per week, even on public holidays, to help you.
Get support over email
Complete the form below to reach our residential support team.
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Have questions? Chat with our team.
We are here to help and get back to you quickly.
Sales & Support
Phone (International)
WhatsApp Messages (chat only)
Head office
Level 5/51, Alfred Street
Fortitude Valley QLD 4006
Postal address
PO Box 255,
Fortitude Valley QLD 4006
Complaints Policy
You can use these contact methods to make a complaint – for more information, see our complaint handling process.
Opening Hours
Sales
Monday to Friday
8am-6pm
Weekends
Closed
Public Holidays
Closed
Time Zone: Australian Eastern Standard Time (UTC+10)
Technical Support & Accounts
Monday to Friday
8am–7pm
Weekends (Support Only)
9am–5pm
Public Holidays (Support Only)
9am–5pm
Time Zone: Australian Eastern Standard Time (UTC+10)
Holiday Opening Hours
Holiday Season
24/12 – 8am-6pm (Reduced Hours)
25 & 26/12 – 9am-5pm (Technical Support only)
27/12 – 8am-7pm (Normal Operating Hours)
28 & 29/12 – 9am-5pm (Technical Support only)
Time Zone: Australian Eastern Standard Time (UTC+10)
New Year
30/12 – 8am-7pm (Normal Operating Hours)
31/12 – 8am-6pm (Reduced Hours)
01/01 – 9am-5pm (Technical Support only)
Time Zone: Australian Eastern Standard Time (UTC+10)
How we contact you
We will only ever email you via these domains:
skymesh.net.au
skymesh.com.au
staff.skymesh.com.au
SMS
We will only text you from
‘Skymesh’ or
+61481612500
+61427627197
+61419953971
Please note that these numbers are dedicated to plain text.
The reception of faxes, photos and phone calls is not supported.