If you’re wondering about the installation and setup details of the Fixed Wireless solutions nbn® offers, look no further; Skymesh is here to break down the essentials when it comes to nbn Fixed Wireless equipment & modems. Read on as we unpack some essential details about our award-winning plans, the setup you need to access reliable internet, the nbn fixed wireless installation process and more.

#1: nbn Fixed Wireless equipment is composed of an antenna and a connection box

There will be equipment outdoors and indoors.

The nbn Fixed Wireless setup process generally requires two pieces of equipment: an antenna, which will be installed outside your premises, and an nbn connection box, which will be indoors. By using radio signals, the antenna connects your household to the nearest transmission towers, which provide reliable internet to households and businesses in various areas, depending on location and line of sight.

The antenna then transmits the signals to the fixed wireless nbn box inside your house, which will then be connected to your modem. The fixed wireless modem then allows your computers, smartphones and other devices to easily connect to the internet.

Equipment placement and line-of-sight are critical for optimising signal strength.

Signal strength can vary based on how the outdoor unit is positioned. The antenna must have a clear line of sight to the nbn tower for optimal performance. Since trees, buildings or hills can obstruct the signal, resulting in slower speeds or connectivity issues, proper placement during the Fixed Wireless installation process is essential and determined by the nbn installer.

#2: Skymesh helps make choosing the right nbn Fixed Wireless router easier

Skymesh provides a convenient plug-n-play router.

At Skymesh, we simplify the installation and router selection process by offering plug-n-play routers specifically configured for nbn’s internet solutions.

These are easy to set up and come with all the necessary configurations, making it hassle-free for our customers to quickly get connected. No more complicated set-ups or assembly needed – just plug it in and start enjoying reliable access to the internet.

We are also bring-your-own-router-friendly. Keep in mind, though, that Skymesh can only offer limited support if you’re using your own router. So, if you’re looking for convenience and more comprehensive support, there’s no need to look up terms like ‘best router for fixed wireless nbn’. Just choose the Skymesh plug-n-play option!

#3: You could take advantage of free standard installations*

Free standard installation* is available for eligible users.

A standard installation of nbn-supplied equipment is currently free of charge.* When you order a Fixed Wireless plan, a professional nbn installer will assess your premises and test for a Fixed Wireless signal. If a signal is acquired, the certified installer will proceed with installing the nbn equipment.

In some cases, homes may require a non-standard installation if there are line-of-sight issues or if the setup requires additional equipment. You can speak to your provider about the potential costs for non-standard installations.

*Free standard installations exclude the new developments charge and subsequent installation charge.

Skymesh customers receive their equipment from nbn-accredited installers, who handle installation.

When you sign up for an nbn plan with us, we ensure that the equipment will be provided and installed by a professional nbn-accredited technician. This means you can trust that the equipment meets quality standards and is installed in the best way possible to avoid future issues.

#4: Skymesh provides easy-to-access support for connection issues

Skymesh offers helpful technical support to help with basic troubleshooting.

We understand that sometimes issues can arise with your fixed wireless service. That’s why our technical support team is available seven days a week to help you get your internet back up and running.

Troubleshooting usually involves the status lights on your nbn fixed wireless NTD or Network Termination Device. These nbn Fixed Wireless lights indicate whether the modem is working properly or if there is a connection issue. Skymesh provides clear instructions on what these lights mean and how to resolve any issues.

We can also help you if you have any issues with your Skymesh plug-n-play routers. Whether you’re having trouble setting it up, connecting your devices or if it stopped working out-of-the-blue, you can reach out to our team for help.

#5: Your Wi-Fi router can be a big factor in the quality of your internet connection

A high-quality Wi-Fi router in a good position can significantly boost your internet speed.

It’s crucial to use a newer Wi-Fi router since some models have a stronger signal than others and lead to a faster connection. Plus, make sure you place your router away from phones, microwaves and TVs. These all rely on radio signals, which can interfere with your Wi-Fi signal. Placing the router away from these devices can make a big difference to your internet.

Key Points to Remember

• Two-piece equipment setup. To access nbn Fixed Wireless internet connection, you’ll need to have an antenna and an nbn connection box installed. These pieces of equipment receive radio signals from nearby transmission towers, so you can access the internet at home.
• Factors in signal strength. Proper placement of the outdoor unit with a clear line of sight to the nbn tower is essential for optimal internet performance.
• Plug-n-play router option. Skymesh offers pre-configured plug-n-play routers tailored for nbn fixed wireless solutions, simplifying setup and ensuring convenience.
• Installation process. Skymesh ensures equipment is installed by nbn-accredited technicians who make sure that setup is done properly and efficiently.
• Comprehensive support. Skymesh provides troubleshooting guides for nbn Fixed Wireless modems and collaborates with nbn to resolve more complex issues.