Switching nbn® Providers

There’s nothing like the peace and quiet that come with living in regional areas, but one of the downsides is that you only get a handful of internet connection options – sometimes none at all.

Perhaps you’re someone who’s been putting up with the same slow internet plan for years now, or maybe you’re someone who just moved in from the city but was happy with their previous nbn® internet plan. Whatever your situation may be, you could benefit from switching nbn® providers.

Here at Skymesh, we’re a retail service provider that’s absolutely dedicated to giving Australians access to the wonders of the virtual world. What’s more, we’re focused on assisting those in the regional corners of the country.

As the nbn’s leading specialised regional internet provider, we’re confident about our reliable satellite, fixed wireless, and fixed line plans.

Check your address today and try us out!

Is it hard to change nbn® providers?

It happens everywhere; most people are intimidated by the thought of changing or switching nbn® providers. That really doesn’t have to be the case since knowing how to switch nbn® providers can be a simple task that anyone can do. All you need is some time and information about what kind of Ethernet or WiFi setup you’re looking for. After that, it’s just a matter of signing up, installing, and paying.

For a smooth transition experience, you should definitely take into account factors such as area coverage, plan term, and future changes.

• Area coverage. Before switching nbn® providers, you should make sure that your prospective ISP reaches your area. At Skymesh, we’ve made it easy for you to find out, as we have an internet availability checker you can reference. This way, you can learn about nbn’s coverage within minutes. You can also contact one of our agents if your location isn’t listed.
• Plan term. It’s always good practice to ensure that you’ve completed your internet contract’s term or that you’ve handled the necessary early exit charges before switching nbn® providers. If you opt for Skymesh, you can worry less about that as we offer 30-day no-lock-in agreements, where you can just give us a thirty-day notice for cancellation.
• Future changes. Finally, you should have the option to change your plan. At Skymesh, we understand that you might want a larger data allocation. In that case, we’ll let you change your plan at any time. You can easily contact our customer service or update your plan through your Skymesh account.

Now that you’ve familiarised yourself with these points, you could move on from searching terms like ‘How to change nbn® provider?’ or ‘nbn® move house’ online to secure a stable connection for your regional location in Australia.

How long does it take to switch nbn® providers?

The process of switching nbn® providers would differ from case to case. For some, it may take just a few hours, but for others, it may take days or even more than a week.

For instance, getting started at Skymesh depends on the type of nbn® plan available to you. Your proximity to infrastructure and line of sight hindrances may also determine how long the switch will take. How long you go through your previous provider’s cancellation procedures also plays a big role.

With this, we at Skymesh understand that it’s important to make the transition as seamless as possible.

If your specific area is covered by nbn®, you can look forward to free standard installations* from them, regardless of what plan you end up selecting. Note, however, that nbn®-imposed fees may still apply in some instances.

On top of this, at Skymesh, we pride ourselves on having a dedicated Brisbane-based team on hand. Should you have any issues or burning questions you want addressed, they’ll be more than happy to provide you with some insight and assist you with any issues.

Whether you’re looking for fast nbn® plans, such as nbn® 100 plans or perhaps nbn® 50 plans, we at Skymesh are not only dedicated to bridging the digital divide but also providing you with a convenient experience.

Do I need to buy a new modem if I change my internet provider?

As long as your modem is compatible with your new connection, you typically won’t have to worry about needing a new one when switching nbn® providers. Plus, if the connection is Fixed Wireless or Sky Muster®, you’ll be pleased to know that it comes with its own Network Termination Device (NTD), which already includes a built-in modem.

What’s great about Skymesh is that we offer flexibility wherever possible. You’ll be pleased to know that we can provide you with a modem and router at a competitive price. On the other hand, you could set up your own nbn®-compatible router (if you retained part of your old nbn® setup). Note, however, that some routers cannot be used with other providers.

If you choose the BYO router setup, keep in mind that you must be comfortable doing the configuration on your own because we only offer limited support. However, if you’re in the process of switching nbn® providers and want a simple option, then you can purchase our plug-n-play router. The best part is that we’ll cover the cost of shipping.

Join us at Skymesh to enjoy our multi-award-winning plans and years of experience in the industry.

Check your address today!

*Should you be eligible for free standard installations, keep in mind that the new developments charge and subsequent installation charge are not yet included in this.